Privacy Policy
1. Introduction
At Rowan & Peridot, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or use our services.
2. Information We Collect
Depending on how you interact with our website or services, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Information submitted through contact forms
- Appointment booking information
- Information you choose to provide when communicating with us
- Website usage information collected through cookies and analytics tools
We only collect information that is reasonably necessary to provide our services or respond to your requests.
3. How We Use Your Information
Your information may be used to:
- Respond to enquiries and requests
- Schedule and manage appointments
- Communicate with you regarding bookings or services
- Improve our website and user experience
- Maintain business records where required
- Comply with applicable legal obligations
We do not sell or rent your personal information to third parties.
4. Appointment Bookings
Some appointments may be booked through third-party booking platforms. Information submitted through those platforms is also subject to their respective privacy policies. We encourage you to review those policies before providing personal information.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember user preferences, and better understand how visitors use our website.
We may also use website analytics services that collect non-identifiable information such as:
- Pages visited
- Time spent on the website
- Browser type
- Device information
- General geographic location
- Referral sources
This information helps us improve our website and the services we provide.
You can manage or disable cookies through your browser settings, although some features of the website may not function as intended.
6. Third-Party Services
Our website may include links to third-party websites or use third-party services, including appointment booking systems, maps, social media platforms, payment processors, or embedded content.
These third parties operate independently and have their own privacy practices. Rowan & Peridot is not responsible for the privacy policies or content of external websites or services.
7. Protecting Your Information
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.
While we strive to protect your information, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
8. Access to Your Information
You may request access to the personal information we hold about you or request that inaccurate information be corrected, subject to applicable legal requirements.
9. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent. If we become aware that personal information has been collected inappropriately, we will take reasonable steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. The most current version will always be available on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website.